Tiffena Kou Tiffena Kou
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Hello, this is Tiffena!

I am a product manager building AI solutions with NLP libraries and multilingual LLM models. I love working with people from different cultures and all kinds of technical backgrounds.

I am a firm believer of learning by prototyping, and I created this blog to record things I learnt in reading, tinkering and traveling. I hope you’ll discover something new and interesting in the topics I cover: Japan, Asian business trends, NLP, AI engineering, DevOps, book reviews, meta-learning and wellness.

When I’m not building things or writing, I’m out photographing the beauty in every corner around us. Summer pulls me into the Cascades for alpine hiking; winter draws me to the Salish Sea to watch the migratory birds arrive. The Pacific Northwest’s diverse landscapes keep me inspired and alive!

Career & Education

  • Senior PM
    Microsoft | till 2015

    • Led website feature/content design
    • User conversion & retention
    • Community Development
  • BSc. Computer Science
    Oklahoma State University

  • Professional Certificate - AI Product Management
    Duke University | 2024

  • Professional Certificate - NLP
    DeepLearning.AI | 2024

  • Professional Certificate - Recommender Systems
    University of Minnesota | 2024

Interests

  • Learning
    How humans learn and its analogy with machine learning and meta-learning and transfer learning. Specifically, I am interested in ways to understand a novel concept and break it down to the simplest form for personal growth.

  • Social Design
    Products and services that employ good design to solve pressing social issues such as aging and social isolation in hyper-developed countries like Japan.

  • Consumer Trends & Psychology
    Historical/social context and psychology of spending, especially in the ultra-fast moving East Asian metropolises.

  • History & Strategy
    History as MBA-style case studies, turning it into a massive treasury of lessons in strategy, leadership, psychology, etc. It enable us to examine how/why people made key choices in crucial moments that affected millions of lives, and the major actors/factors contributing to events and how things evolved in time.

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